Terms of service

📃 Terms & Conditions

Effective Date: June 6, 2025

Welcome to Kyshoo.lk, operated by Kyshoo (Pvt) Ltd. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before shopping with us.

🛍️ 1. Product Information

We aim to provide accurate product descriptions and images. However, due to lighting and display differences, actual product color or texture may vary slightly.

💸 2. Pricing & Payment

All prices are listed in Sri Lankan Rupees (LKR) unless stated otherwise
We reserve the right to update prices or product availability at any time
We currently accept Cash on Delivery (COD) and will soon offer online payment options

📦 3. Orders & Shipping

Orders are processed within 1–2 working days
Delivery time is typically 3–5 working days based on your location
In case of delivery delays or issues, please contact our support team

🔁 4. Returns & Exchanges

We accept returns, exchanges, and refunds within 7 days of delivery for unused products only.
See our full Return & Refund Policy for details.

🛡️ 5. Privacy & Security

We respect your privacy. Personal data you provide is used only to process your orders or communicate with you.
Read our full Privacy Policy for more.

🚫 6. Prohibited Use

You agree not to misuse this website, including:

Hacking or distributing malware
Copying content without permission
Misrepresenting yourself or placing fraudulent orders

✏️ 7. Changes to Terms

We may update these Terms & Conditions as needed. Changes will be posted on this page with a new effective date.

📬 Contact Us

Have questions?

WhatsApp: +94 77 176 6164